Cancellation & Refund Policy

Last updated: 27 October 2026

How plans are billed

Plans are prepaid for 30 days or one year per payment, in INR plus GST, through Razorpay on finiteskills.com. They never renew automatically. Renewing early adds the new period to the end of the current one, so no paid days are lost. An upgrade is charged for the new plan with a credit for the unused days of the old one.

Cancellation

To cancel, simply do not renew. Your service keeps running until the paid period ends plus a 7-day grace period. See the Terms for when data is deleted after that.

7-day refund

If you are not satisfied, you can get a full refund within 7 days of your first payment for a plan. After 7 days, and for renewals, unused time is not refunded.

Charged in error

If you were charged twice for the same period, charged without the plan being set up, or the service was unavailable for a long time because of a fault on our side, we refund the affected amount in full, whatever the date.

How to ask

Email billing@finitehost.com from your account's email address with the invoice number or Razorpay payment reference. We reply within 2 business days.

How refunds are paid

Approved refunds go back to the original payment method through Razorpay, usually started within 5 to 7 business days; when the money arrives depends on your bank. We issue a GST credit note for every refund.