Set up email in Outlook

This guide adds priya@acme.in to Microsoft Outlook as an IMAP account. There are three Outlook versions in use today; follow the section for yours. If you are not sure which you have: the new Outlook for Windows has a New Outlook toggle at the top right and no File menu, classic Outlook has a File menu, and Outlook for Mac runs on a Mac.

Before you start#

• The mailbox exists and you have its password (Email accounts).
• Keep these values ready:

Classic Outlook for Windows (Microsoft 365, 2021, 2019, 2016)#

1. Open Outlook and click File → Add Account.
2. Type the full address, priya@acme.in.
3. Click Advanced options and tick Let me set up my account manually. Click Connect.
4. Choose IMAP.
5. Fill in Incoming mail: Server mail.finitehost.com, Port 993, Encryption method SSL/TLS. Leave "Require logon using Secure Password Authentication (SPA)" unticked.
6. Fill in Outgoing mail: Server mail.finitehost.com, Port 587, Encryption method STARTTLS. Leave SPA unticked.
7. Click Next. Enter the mailbox password and click Connect.
8. When Outlook says the account was added, click Done.

If Outlook later asks for a password for the outgoing server, open File → Account Settings → Account Settings, double-click the account, click More Settings → Outgoing Server, and tick My outgoing server (SMTP) requires authentication with Use same settings as my incoming mail server.

Check the folders#

Classic Outlook can create its own "Sent Items" and "Deleted Items" folders. To keep sent mail visible on every device:

1. File → Account Settings → Account Settings → select the account → Change → More Settings.
2. On Advanced (or Sent Items / Deleted Items tabs in some versions), choose to save sent items in the server's Sent folder and mark deleted items to move to Trash.

New Outlook for Windows#

1. Open Outlook and go to Settings (gear icon) → Accounts → Email accounts → Add account.
2. Type priya@acme.in and click Continue.
3. If Outlook suggests a provider, choose a different account type and select IMAP.
4. Open Show more / Advanced settings if the server fields are hidden, and fill in:

• IMAP incoming server mail.finitehost.com, Port 993, Secure connection type SSL/TLS.
• SMTP user name priya@acme.in, SMTP password the same password.
• SMTP outgoing server mail.finitehost.com, Port 587, Secure connection type STARTTLS.

5. Enter the IMAP password and click Continue. Outlook tests the settings and adds the account.

Outlook for Mac#

1. Open Outlook and choose Outlook → Settings → Accounts.
2. Click + → New Account.
3. Type priya@acme.in and click Continue.
4. If Outlook asks which provider, choose IMAP/POP (sometimes under Choose the provider).
5. Set Type to IMAP and fill in:

• User name priya@acme.in and the password.
• Incoming server mail.finitehost.com, port 993, tick Use SSL to connect.
• Outgoing server mail.finitehost.com, port 587, tick Use SSL to connect.

6. Click Add Account, then Done.

Check that it works#

1. Send a test message from Outlook to another address you own. It should arrive within a minute.
2. Look in webmail's Sent folder: the same message should be there. That confirms Outlook saves sent mail on the server.
3. Reply to it from the other address and watch it arrive in Outlook.

Troubleshooting#

More: Mail app settings and Email troubleshooting.

What's next#

• Apple Mail on iPhone, iPad and Mac
• Gmail app on Android
• Keep your mail out of spam