VPS servers
VPS renewals and cancellation
How a VPS renews, why to renew early, how to stop a server, and what refunds apply.
On this page
A VPS is prepaid for a month or a year, like every FiniteHost plan, and never renews automatically. We never store a card or charge you without you completing a checkout. Each period you pay for, we renew the server with our data-centre partner for you.
Before you start#
- Find your server's Paid until date in the panel under Servers. It counts from the day the server was handed over.
- Keep your billing details current, since each renewal gets a new tax invoice. See Billing details and GSTIN.
How long a payment lasts#
| Billing | Covers | Price |
|---|---|---|
| Monthly | 30 days | The monthly price |
| Annual | 365 days | 10 times the monthly price (12 months for the price of 10) |
Renew a VPS#
- Open Servers in the panel and find your server.
- Pick Monthly or Annual with the switch, then press Renew on your server.
- Pay on the checkout with UPI, a card or net banking, as when you ordered.
- Check the new date. The paid-until date moves forward and a new tax invoice appears under Invoices & refunds.
Renew a few days before the paid-until date. Your server is rented from our partner for each period and we renew it there by hand, so early is safer.
If you do not renew#
| When | What the panel shows | What it means |
|---|---|---|
| Paid-until date passes | Payment overdue | Renew to keep the server. |
| 7 days after the paid-until date | Unpaid | Renew now, and copy your data off the server today. |
| 30 days after the paid-until date | This server has ended | The server is cancelled at the provider and its disk is deleted. |
Stop using a VPS#
There is nothing to cancel. To stop, simply do not renew. Before the paid-until date:
- Copy everything you need off the server. For example, dump your databases with
mariadb-dump --all-databases > all.sql, then copy files to your own computer:
rsync -avz root@203.0.113.10:/var/www/ ./www-backup/- Check the copies open on your computer before the server goes.
- Tell us if you want it removed early. Write to support@finitehost.com. Removing a server early does not by itself refund the unused days; see below.
Upgrade to a bigger VPS#
If you need more CPU, memory or disk, write to support@finitehost.com or use the upgrade option in Servers when it is offered. Once an upgrade is paid, we upgrade the server at the provider by hand within 1 business day and email you when it is done.
Refunds for a VPS#
| Situation | Refund |
|---|---|
| Within 7 days of your first payment, before the server is set up | Full refund |
| We could not set the server up | Full refund |
| Charged twice for the same period | Full refund of the extra payment |
| After the server has been handed over | Prorated for the unused time, at our discretion |
After the handover, the server has already been bought from our partner for the period you paid, which is why a refund then is prorated and decided case by case. Ask from Invoices & refunds in the panel, as in Refunds.
Troubleshooting#
- No Renew button. The server has ended, more than 30 days after its paid-until date. Write to support@finitehost.com at once; if it has not yet been cancelled at the provider we will tell you.
- You renewed but the date did not move. Payments can take a few minutes to be confirmed. If it has not changed after an hour, write to us with the payment reference.
What's next#
Was this helpful?
Still stuck?
Email support@finitehost.com with your subscription ID (it starts with t, shown on the panel's Dashboard) and what you tried. A person replies, usually within one business day.
Last updated 28 October 2026. Found something wrong? Tell support@finitehost.com.